General Course Rules
Introduction
Global HSE Training & Consulting Ltd is pleased to offer a selection of courses and qualifications to learners. The following rules apply to all courses:
Course Signup
Delegate Information Form (DIF) and Initial Assessment Form (IAF):
- It is imperative that prior to the course start, all learners complete their Delegate Information Form (DIF) and Initial Assessment Form (IAF).
- Links to these forms will be sent to you approximately 5 days prior to your course start. These should be completed as soon as possible.
- The online form must be filled out entirely with 100% factual information. This information will be used to:
- Personalize your learning experience
- Ensure the course/qualification is suitable for you
- Submit to the Awarding Organisation for certificate production when required
Additional Information Required:
- Learner Age: All learners must be aged 19 or above. Learners under 18 require written permission from a parent/guardian.
- English Requirements: Learners must be able to speak, read, and write in English.
- Digital Skills: Basic IT skills are required, including the ability to use Zoom and other digital platforms.
- Learning Difficulties/Disabilities: Learners must inform Global HSE Training & Consulting Ltd prior to the course if they have any learning difficulties or disabilities that may affect their learning.
- Learner Experiences: You must be experienced and/or competent in your job role. Provide detailed descriptions on your signup form for tailored support.
Candidate Identification Requirements
Online Courses:
- Valid government-issued passport or UK/EU driver’s license (not a photocopy)
- Full name on ID must match your web account profile and appointment confirmation
- Recent, recognizable photo
- Minors under 18 must present government-issued ID with a legal parent/guardian present
Test Centre Courses:
- Primary ID: Valid passport or UK/EU driver’s license
- Secondary ID options available (List A and List B) for test centre candidates only
PC Requirements
- Strong, reliable internet connection
- Desktop computer, laptop, or standard-sized tablet (mobile handsets not supported)
- Working microphone, camera, and speakers for all remote courses (no headsets during exams)
- Recommended minimum specifications:
- Operating system: Windows, Apple, or Android
- Processor: 3 GHz
- RAM: 2 GB
- Broadband speed: 512 kbps
- Screen resolution: 1024 by 768
- Latest version of Chrome, Edge, Firefox, Internet Explorer, or Safari
Course/Qualification Resources
- Remote Courses: All mandatory resources supplied as e-resources only, available for 1 calendar year
- Classroom-based Courses: All mandatory resources supplied as paper-based on the course day
- Additional Paper Resources: Available at extra cost if requested within 2 days of course purchase
- Accessing e-resources voids refund eligibility
Course Start
Course Requirements:
- Attend all days of the course/qualification – failure results in course failure
- Mobile phones must be switched off; no work expected during course hours
- Punctuality mandatory – lateness may result in course failure at tutor’s discretion
- Disruptive behaviour may lead to removal from the course
- Active participation in group discussions and assignments required
- Web camera must be on for entire course duration
- Respectful behaviour towards tutors/assessors mandatory
- All submitted work must be your own, with no falsification
- Missing any part of the course may result in non-completion
Assessor-Marked Elements:
- Some elements require work outside normal course hours
- Failure to complete mandatory activities results in course failure
- Must pass all assessor-marked elements to sit end-of-course examinations
Course Completion and Achievement
Exam Locations:
- Remote Courses: Suitable environment required – alone in room, clear desk, no resources visible
- Classroom-based Courses: Candidates seated minimum 1.25m apart
Exam Conditions (Additional Learner Support):
- Additional learning support must be agreed prior to course start
- Available accommodations: Reader/Recorder, Additional Time, other support on request
Exam Conditions (General):
- Mobile phones off during exam
- Clean desk policy – no notes or resources
- Quiet environment with no interruptions
- No headsets – separate microphone required
- Webcam must remain on throughout exam
- No re-entry if candidate leaves exam
- Communication via chat facility (remote) or raised hand (classroom)
- Follow open/closed book policy as specified
- No eating, drinking, vaping, or smoking
Re-takes and Costs:
- Free resit on exam day if eligibility criteria met
- Resit within 90 days: £50+VAT
- E-certificates issued only (Awarding Body rule)
- Certificates typically issued within 30 days
FAQs
Q: What happens if I can’t attend all days?
A: Full attendance is mandatory. Contact Global HSE Training & Consulting Ltd immediately if you cannot attend.
Q: What if I have technical issues?
A: Contact us immediately for support. Ensure you meet all technical requirements before course start.
Q: Can I request hard copy resources?
A: Yes, available for remote courses if requested before accessing e-resources. Additional cost applies.
Q: What about suspected fraudulent practice?
A: Report immediately to the Quality Manager or Centre Manager.
Q: Special considerations for disabilities?
A: Yes, inform us prior to course start to arrange necessary accommodations.
Contact Us
If you have any questions, concerns, we encourage you to contact us using the details below:
- Email: trainings@globalshestraining.co.uk
- Website: www.globalhsetraining.com