Frequently Asked Questions
E-Learning FAQs
What is E-Learning?
How do courses work?
Are the courses accredited?
Yes, all our courses are Ofqual-regulated and awarded by recognised UK bodies such as OTHM, Focus Awards, Highfield, ProQual, and IOSH. This ensures your qualification is internationally recognised, respected, and accepted by employers and institutions worldwide.
Are discounts available for companies?
How do I Pay?
Do I need to attend in person?
NVQ FAQs
What is an NVQ and how does it work?
An NVQ is a competency-based qualification that assesses your real job skills with no written exams. You complete it by submitting workplace evidence such as documents, photos, videos, and reports. Your assessor reviews each unit, gives feedback, and conducts professional discussions until all criteria are met.
Who is eligible to enroll for an NVQ?
You are eligible if you are currently working in a relevant job role and can provide workplace evidence. No previous qualifications are required, and international learners can also enroll if they can show practical evidence from their job.
How long does an NVQ take to complete?
Completion time varies depending on evidence availability and your schedule. Most learners finish within 4–12 weeks. Highly experienced candidates with strong documents may complete even faster.
What is the Fast-Track option and who can use it?
Fast-Track is for experienced professionals who already have most evidence ready. The assessor priorities your portfolio, enabling significantly quicker completion than the standard route.
What types of evidence do I need to provide?
Acceptable evidence includes photos, videos, method statements, risk assessments, toolbox talks, accident reports, meeting minutes, inspections, witness testimonies, and professional discussions. Your assessor will guide you on what is needed for each unit.
How do I upload and submit my evidence?
Evidence can be submitted through the online portfolio platform, email, or even WhatsApp. You can upload files from your phone or computer, making the entire process flexible and mobile-friendly.
How much support will I get from my assessor?
You receive full one-to-one support. You can contact your assessor whenever needed through WhatsApp, calls, messages, or video meetings. If required, a different assessor can be assigned.
What if I don’t have enough evidence or don’t know where to start?
Your assessor will provide templates, examples, and step-by-step guidance. If evidence is missing, options like professional discussions, reflective accounts, workplace tasks, or supervisor witness statements can be used to complete the requirement.
Are NVQs accepted for CSCS cards and employment?
Yes. Accredited NVQs are fully recognized across the UK and internationally. After completion, you can apply for the appropriate CSCS card (Gold, Black, Supervisor, etc.) depending on the NVQ level.
What happens after I finish all my NVQ units?
Your completed portfolio goes through internal quality assurance (IQA). After approval, you receive your official certificate, which can be used for job applications, promotions, or industry card registration.
What payment options are available?
We offer full payment, instalment plans, and employer-funded options. Invoices, receipts, and learner progress updates are provided for both individuals and companies.
Can I progress to higher qualifications after completing my NVQ?
Yes. You can follow a clear progression path such as Level 3 → Level 4 → Level 6 → Level 7. Higher levels also support applications for professional memberships like IOSH, CIOB, or other industry bodies.